Privacy Policy

Pharm Pak is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Collection of Personal Information

We may collect personal information from you when you:

  • Place an order through our website

  • Contact us via phone, email, or online forms

  • Subscribe to our mailing list or promotions

The personal information we collect may include your name, billing and delivery address, email address, phone number, and payment details.

Use of Personal Information

We collect and use your personal information for purposes including:

  • Processing and fulfilling your orders

  • Communicating with you about your orders or enquiries

  • Providing customer support

  • Improving our products, services, and website

  • Complying with legal and regulatory obligations

Disclosure of Personal Information

We may disclose your personal information to third parties only where necessary, including:

  • Courier and delivery service providers

  • Payment processing providers

  • IT and website service providers

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Security of Personal Information

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. Payment information is processed securely using trusted third-party payment gateways.

Cookies and Website Analytics

Our website may use cookies to enhance your browsing experience and collect anonymous data for website analytics. You may disable cookies through your browser settings if you prefer.

Access and Correction

You have the right to request access to the personal information we hold about you and to request corrections if you believe the information is inaccurate, incomplete, or out of date.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

Pharm Pak reserves the right to update or amend this Privacy Policy at any time. Any changes will be published on our website.

Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how your personal information is handled, please contact us:

Pharm Pak
Email: info@pharmpak.com.au
Phone: (02) 8376 1089
Address: 20 Rowood Road, Prospect, NSW 2148