Terms conditions

Missed Deliveries

When the ‘Authority to leave’ option is not selected at the checkout, and no one is available to sign for the order, a card will be left with a contact number to arrange an alternative delivery day.

Public Holidays

When a delivery is scheduled on a public holiday, it will occur on the next business day.

Additional Information

Delivery Locations: We deliver to most residential and business addresses across Australia. Unfortunately, there are certain remote locations that we are unable to deliver to. These include overseas or to Australian islands off the mainland except for Tasmania.

Pharm Pak is unable to deliver to PO Boxes or Lockers.

Authority to Leave

When the ‘Authority to leave’ option is selected at the Check Out, your order will be left on your doorstep if no one is available to sign for the order.

Please note, in this case, Office works cannot be held responsible for lost or damaged orders after they have been delivered.